Frequently Asked Questions
Everything you need to know before getting started
Most questions are answered in under 30 seconds below
What age can my child start?
From 12 months in Early Years, structured learning from age 4+.
Do you offer trial lessons?
Yes — group classes offer a free trial, private lessons discounted.
What happens after the trial?
You can secure a weekly time and begin immediately.
How much does it cost?
Lessons are structured per term with clear pricing provided.
Do we need an instrument?
Not at the start — we’ll guide you.
How long does it take to see progress?
Most students improve within a few months.
Getting Started
Do we need any experience?
No experience is required. All programs are beginner-friendly.
How do I know which program is right?
We guide you during the trial based on your child’s age and readiness.
Programs & Classes
What is Jigglemusic?
A play-based program for ages 1–3 focused on movement and rhythm.
What is Kinderbeat?
A structured early childhood program building rhythm and coordination.
Group vs private lessons?
Group lessons build engagement and foundation. Private lessons provide personalised progression.
Trial & Enrolment
What happens in the trial?
Your child meets the teacher and participates in guided activities.
What happens after?
You can secure your lesson time and begin immediately.
How long to secure a spot?
We recommend confirming within 24 hours.
Scheduling & Attendance
How are lessons scheduled?
Lessons run weekly during school terms with a consistent time.
Can we change times?
We’ll try to accommodate changes depending on availability.
What if we miss a lesson?
Make-up lessons may be available depending on notice.
Payments & Commitment
How does payment work?
Lessons are billed per term with fees due early in the term.
Do enrolments continue automatically?
Yes unless cancelled with notice.
Are vouchers accepted?
Yes, Creative Kids vouchers are accepted.
Instruments
Do we need an instrument?
Not initially. We’ll advise when needed.
What should we buy?
We’ll recommend suitable options based on your child’s program.
Practice & Progress
How much practice is required?
Short, consistent sessions are best, especially for younger students.
What if my child won’t practice?
This is common. We help guide parents to encourage practice positively.
Policies
Cancellation policy?
Two weeks written notice is required before end of term.
Missed lessons refundable?
Generally not refundable, but options may be available.
Ready to get started?
Book your trial lesson and experience it firsthand
